Greatwood House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds62
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2023-12-09
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2023-12-09
Is this home safe?
Is the care effective?
Effective is rated Good, covering training, care planning, nutrition and hydration, and healthcare access. Inspectors were satisfied that staff had the knowledge and skills to meet residents' needs and that care was planned and delivered effectively. The home lists Dementia as a specialism, so inspectors would have considered whether staff training and care approaches were appropriate for this group. No specific detail on dementia training content, GP visit frequency, care plan review cycles, or mealtime observations is available in the summary text.Is this home caring?
The Caring domain is rated Good, which means inspectors were satisfied that staff treated people with kindness, respect and dignity. This domain is assessed through direct observation of interactions, conversations with residents and relatives, and review of how the home promotes independence and responds to individual needs. The improvement from the previous rating suggests that whatever concerns existed in earlier inspections have been addressed. No direct quotes from residents or relatives, and no specific observations of staff interactions, are available in the summary text provided.Is the home responsive?
Responsive is rated Good, covering how well the home tailors its care and activities to individual needs, responds to complaints, and plans for end of life. For a home specialising in dementia care, this domain should reflect whether people with dementia are supported to remain active and engaged in ways that are meaningful to them. The improvement from Requires Improvement suggests the home has strengthened its responsiveness since the previous inspection. No specific examples of activities, complaint responses, or end-of-life care planning are detailed in the available summary text.Is the home well-led?
Well-led is rated Good, with both a named Registered Manager (Ms Odette Claire Lilley) and a Nominated Individual (Ms Anna Gretchen Selby) identified. Having named, stable leadership is a structural positive — inspectors rate Well-led based on culture, governance, staff empowerment and the home's ability to learn and improve. The across-the-board improvement from Requires Improvement to Good across all five domains strongly implies that the current leadership has driven meaningful change. No specific detail on staff survey results, governance processes, or management visibility is available in the summary text.
Source: CQC inspection report →
What the evidence base says
The team at Greatwood House has experience caring for younger adults who need residential support, as well as those over 65. They provide specialised dementia care across age groups. The home's dementia care approach adapts to residents at different life stages. They understand that dementia affects younger and older adults differently, tailoring their support accordingly. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Greatwood House has improved from Requires Improvement to Good across all five domains, which is a meaningful and positive step — but the inspection report provides limited specific detail, meaning this score reflects a solid baseline with gaps in the evidence that families should explore directly.
Homes in North West typically score 68–82.Worth a visit
Greatwood House on Mancunian Road in Manchester is rated Good following an official inspection carried out on 16 October 2023, with the report published in December 2023. Importantly, this represents a genuine improvement — the home was previously rated Requires Improvement, and all five domains (Safe, Effective, Caring, Responsive, and Well-led) are now Good. That kind of across-the-board improvement is not automatic; it reflects a leadership team that identified what needed to change and saw it through. The home is registered to care for up to 62 people, including adults over and under 65 and people living with dementia, and is run by HC-One Limited with a named Registered Manager in post. The main limitation of this report is that the available inspection text is a summary only — it confirms ratings but provides very limited specific evidence: no direct quotes from your parent's potential future neighbours, no inspector observations of mealtimes or activity sessions, and no detail on staffing ratios at night. A Good rating is meaningful and reassuring, but it is not a substitute for what you will learn during a visit. When you go, pay attention to how staff interact with residents in corridors and communal spaces — not just during the formal tour. Ask specifically how many staff are on the night shift, whether the home uses agency staff regularly, and how you as a family member will be kept informed between formal reviews. The improvement trend is the most positive signal here; your job on the visit is to see whether the warmth and consistency that drove that improvement is visible in everyday life.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Greatwood House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia care for adults of all ages in Manchester
Greatwood House – Your Trusted residential home
Greatwood House in Manchester provides residential care for adults both under and over 65, with particular expertise in dementia support. The home welcomes residents who need specialised care at different life stages. Located in the North West, they focus on creating a supportive environment for people living with dementia.
Who they care for
The team at Greatwood House has experience caring for younger adults who need residential support, as well as those over 65. They provide specialised dementia care across age groups.
The home's dementia care approach adapts to residents at different life stages. They understand that dementia affects younger and older adults differently, tailoring their support accordingly.
“If you're looking for dementia care in Manchester, particularly for someone under 65, it's worth arranging a visit to see how Greatwood House might meet your family's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Greatwood House has improved from Requires Improvement to Good across all five domains, which is a meaningful and positive step — but the inspection report provides limited specific detail, meaning this score reflects a solid baseline with gaps in the evidence that families should explore directly.
Homes in North West typically score 68–82.Worth a visit
Greatwood House on Mancunian Road in Manchester is rated Good following an official inspection carried out on 16 October 2023, with the report published in December 2023. Importantly, this represents a genuine improvement — the home was previously rated Requires Improvement, and all five domains (Safe, Effective, Caring, Responsive, and Well-led) are now Good. That kind of across-the-board improvement is not automatic; it reflects a leadership team that identified what needed to change and saw it through. The home is registered to care for up to 62 people, including adults over and under 65 and people living with dementia, and is run by HC-One Limited with a named Registered Manager in post. The main limitation of this report is that the available inspection text is a summary only — it confirms ratings but provides very limited specific evidence: no direct quotes from your parent's potential future neighbours, no inspector observations of mealtimes or activity sessions, and no detail on staffing ratios at night. A Good rating is meaningful and reassuring, but it is not a substitute for what you will learn during a visit. When you go, pay attention to how staff interact with residents in corridors and communal spaces — not just during the formal tour. Ask specifically how many staff are on the night shift, whether the home uses agency staff regularly, and how you as a family member will be kept informed between formal reviews. The improvement trend is the most positive signal here; your job on the visit is to see whether the warmth and consistency that drove that improvement is visible in everyday life.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Greatwood House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Greatwood House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia care for adults of all ages in Manchester
Greatwood House – Your Trusted residential home
Greatwood House in Manchester provides residential care for adults both under and over 65, with particular expertise in dementia support. The home welcomes residents who need specialised care at different life stages. Located in the North West, they focus on creating a supportive environment for people living with dementia.
Who they care for
The team at Greatwood House has experience caring for younger adults who need residential support, as well as those over 65. They provide specialised dementia care across age groups.
The home's dementia care approach adapts to residents at different life stages. They understand that dementia affects younger and older adults differently, tailoring their support accordingly.
“If you're looking for dementia care in Manchester, particularly for someone under 65, it's worth arranging a visit to see how Greatwood House might meet your family's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
